At Syabas99, your privacy is more than a legal obligation — it is the foundation of the trust we build with you. This document clearly explains how your personal data is collected, used, stored, and protected.
We believe every member deserves to know exactly how their data is managed. Here are the six core principles that guide us in protecting your privacy.
All data transmitted between your device and syabas99 servers is protected using military-grade 256-bit SSL encryption. This ensures your login credentials, transactions, and personal data cannot be accessed by unauthorised parties while in transit.
Syabas99 has never and will never sell, rent, or transfer your personal data to any third party for marketing purposes without your explicit consent. Your data belongs to you, not to us as a business asset.
As a syabas99 member, you have the full right to access, correct, download, or request deletion of your personal data at any time. The process is simple — contact our support team and we will respond within 72 hours.
Your personal data is retained only for as long as necessary to fulfil the original purpose of collection or as required by law. Our storage servers are protected by multiple layers of physical and digital access controls.
Our KYC process uses fully encrypted channels. Your identity documents are stored in an isolated environment accessible only to authorised personnel and are never shared unless required by a legitimate authority.
In the event of any security incident involving your data, syabas99 is committed to notifying you within 72 hours of the incident being identified, in line with international data protection best practices.
This Privacy Policy is issued by Syabas99 and applies to all users who access or use our platform via the website syabas99.wine, the official mobile app, or any other service channels provided by Syabas99. This document describes our practices regarding the collection, use, storage, protection, and sharing of your personal data.
This policy is drafted in accordance with the provisions of Personal Data Protection Act 2010 (PDPA) Malaysia and internationally recognised data protection standards. We are committed to ensuring your privacy rights are respected and upheld at every stage of your interaction with the syabas99 platform.
By registering an account, using our services, or simply browsing our website, you are deemed to have read, understood, and agreed to this Privacy Policy. If you do not agree with any provision of this policy, please discontinue use of the platform and contact us for further discussion.
Note: This Privacy Policy should be read together with Terms and Conditions syabas99 which constitutes the entire agreement between you and our platform.
Syabas99 collects various categories of personal data depending on the nature of your interaction with our platform. This data is collected directly from you, automatically through platform usage, or via trusted third parties.
| Data Type | Example | Purpose |
|---|---|---|
| Device data | Device model, OS, screen resolution | Display optimisation |
| Network data | IP address, ISP, region and location | Security verification |
| Usage data | Pages visited, session duration, games played | Service improvement |
| Transaction data | Deposit amount, date, payment method | Financial records & compliance |
| Cookie data | Session ID, language preference, login status | User experience |
Important: syabas99 will never ask for your password, PIN, or OTP via email, SMS, or live chat. Do not provide this information to anyone claiming to be a syabas99 representative.
Your personal data is used only for lawful purposes directly related to the services we offer. Syabas99 adheres strictly to the principle of data minimisation — we only process data that is genuinely necessary for the stated purpose.
Your data is used to process new account registrations, verify identity through the KYC process, manage login and account security, process deposits and withdrawals accurately and promptly, and provide effective customer support. Without this data, we are unable to deliver the platform's core services to you.
Syabas99 uses usage data and network data to identify and prevent fraudulent activity, unauthorised access, and platform abuse. This includes monitoring unusual login patterns, detecting suspicious transactions, and verifying locations to protect your account.
As a platform operating in a regulated industry, we are required to retain certain records and report suspicious activity to the relevant authorities in accordance with applicable Malaysian legislation, including Anti-Money Laundering (AML) and Know Your Customer (KYC) requirements.
With your consent, we also use your data to send relevant promotional notifications, analyse usage patterns to improve the platform interface, and conduct periodic customer satisfaction surveys.
Syabas99 understands that data sharing is a sensitive matter. We do not sell or disclose your personal data to third parties except in the following limited and controlled situations:
All third parties we work with are required to sign data processing agreements ensuring they handle your information in accordance with security and privacy standards equivalent to our own.
In the event of a company merger, acquisition, or asset sale, user data may be transferred to the new entity. In such cases, you will be notified in advance and the same or stricter privacy policy will continue to apply.
Syabas99 uses cookies and similar tracking technologies to enhance your browsing experience on our platform. Cookies are small text files stored in your browser when you visit our website.
You can manage cookies through your browser settings. However, disabling certain cookies may affect platform functionality. Essential cookies cannot be disabled as they are required for the security and core operation of the Syabas99 platform.
Syabas99 continually invests in the latest security infrastructure to protect your personal data from unauthorised access, loss, destruction, or disclosure. The following are the technical and organisational measures we implement:
While we take all reasonable precautions, no system is entirely 100% secure. You also play an important role by using a strong password and not sharing your login credentials.
Under Malaysia's Personal Data Protection Act 2010, you have several rights regarding the personal data held by Syabas99. We fully respect these rights and provide straightforward mechanisms for you to exercise them.
You have the right to obtain a copy of the personal data we hold about you in a readily readable format.
If your data is inaccurate or outdated, you have the right to request an immediate correction at no charge.
You may request the deletion of your personal data, subject to our legal record-keeping obligations.
You may object to the processing of your data for direct marketing purposes at any time without providing a reason.
You have the right to receive your data in a structured, machine-readable format for transfer to another platform.
In certain circumstances, you may request that Syabas99 restrict how we process your data while a dispute is being resolved.
To exercise any of the above rights, contact us at [email protected]. We will respond within 72 hours.
Syabas99 retains your personal data only for as long as necessary to fulfil the original purpose of collection or as required by applicable law. Our retention policy is as follows:
Upon expiry of the retention period, your data will be securely deleted or irreversibly anonymised so that it can no longer be linked to any individual. Our deletion process follows NIST SP 800-88 standards for media sanitisation.
To deliver efficient and uninterrupted services to members across Malaysia, Syabas99 may process or store your data on servers located outside Malaysia. Such data transfers are carried out with adequate safeguards in place, including:
Regardless of where your data is processed, it remains subject to this Privacy Policy and the same protections set out in this document at all times.
Syabas99 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services offered. Any material amendments will be communicated to you via:
Your continued use of the platform after the effective date of any amendments constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically.
If you have any questions, concerns, or wish to exercise your rights regarding personal data, our Data Protection Officer (DPO) team is ready to assist through the following channels:
For more information about your rights under Malaysian law, you may also contact Department of Personal Data Protection (JPDP) Malaysia, the national data protection regulatory body.
Now that you understand how we protect your privacy, join over 500,000 syabas99 members enjoying quality games, instant withdrawals, and world-class data protection every day.